Product & General Info

How to take care of my jewelry?

At IsraelBlessing, our jewelry is made of high-quality materials and stones.

All Gold and Diamond items include a 1 year warranty and all Silver, Gold Plated and Rose Gold Plated items include a 6 month warranty.

Any damage that may occur during these respective periods will be covered. Please send a clear image of the damaged item to our Customer Care Team and we’ll gladly replace it. All items must be returned before new items can be reproduced.

Please note the warranty does not cover lost or stolen cases.

How do I place a special request for my necklace

While we have a wide range of Jewelry styles, you may want to add a personal touch that you can't find in our collection. For special design requests, please contact our Customer Care Team.

Our Jewelry design experts will review your request and let you know if we can make your personalized creation.

Please attach a link to the item you are referring to, or the product ID number, which can be found on the item page here:

Please note that during busy seasons we cannot accommodate special requests.

How to choose the correct jewelry size?

Each product comes at various sizes (can be found in each Product Page).Please check out our Size Guide to determine the size you need.

The difference between the two styles is the last letter inscription. In the Carrie Name Necklace, there is a curl in the last letter, adding an extra twist to the connection from the pendant to the chain. Whereas in the Classic Name Necklace, the last letter is regular like the other lower case letters, keeping the classic style along the pendant.

Both Carrie Name Necklace and Classic Name Necklace offer a classic script font and are available in two pendant sizes – small or regular.

Size/NecklaceClassic Name NecklaceCarrie Name Necklace
Small4.5 - 8.5 mm* (0.18"-0.35")5 - 8 mm* (0.2" - 0.3")
Regular6 - 11 mm* (0.2" - 0.4")6 - 10 mm* (0.24" - 0.4")

*The largest measurement is the size of the capital letter.


What kind of chain comes with my necklace or bracelet?

The chain type that comes with your necklace, and the chain lengths that are available, are indicated in the "Size & Materials" tab which you can find on each individual product page.

You can find more information about our chain collections here .

Is your jewelry made of real precious metals?

Yes, all our precious metals are purchased from government certified vendors. All items have a stamp of authenticity on it.All our silver jewelries are made of 0.925 sterling silver, and our gold jewelries are made of solid gold, with 10k, 14k and 18K purity level that is indicated on the item. We also have special metals such as Vermeil and Premium Silver:

You'll also find all item-related information on each individual product page.

Is your jewelry nickel free?

All our products are 100% nickel-free, except for items made of white gold.

How can I order a necklace with special characters?

We can add most characters to our Jewelry as long as they appear on the English keyboard.

All you need to do is place your order with the special character included.

Regarding emojis—although we know they’re popular—unfortunately, we cannot engrave them.

 

Please note that during busy seasons we cannot accommodate special requests.

Do you offer gift boxes and gift notes?

Yes, you can add a gift box and a personal gift message to every order!

  1. You can add it while you're in your shopping cart or you can go directly to the product page of the gift box and add it to your cart.
  2. Your message will be printed on a card and placed in an envelope that will be included with your package
  3. Your note will be printed in stylish script font, exactly as it is received, including capitalization, punctuation, numbers, spaces and spelling.
  4. Please make sure to go over the message to make sure everything is correct.
  5. As long as the order is not packed yet, we are able to make changes to the messages.